With the rise of generative AI, paradigms have shifted in the hospitality industry as well. From content creation to customer service, AI is transforming everything. Smart chatbots are at the forefront of this transformation. Now, you can use them for revenue management, sales support, and even concierge assistance. Customer care and service is another avenue…
The poll estimates that there are currently 2 million individuals employed in the hotel sector. If you are reading this, there is a good possibility that you are one of them. You likely presumably fully understand the factors that contribute to the popularity of your industry and the high demand for jobs in it. Even…
?The ability to keep your customers happy is a priority, and when you?re running a small business, it?s more crucial. It becomes essential to operate in a saturated market like the hospitality industry. You can’t assume that your customers will remain satisfied because you offer excellent services. Customer service remains relevant and live operators are…